FAQ

How will my order be delivered to me?

Your order will be delivered to you via our partnered shipping carriers. Once your order is shipped, you will receive a tracking number via email to track your package.

what do I need to know?

Before placing your order, please ensure that your shipping address and contact information are correct. Additionally, review the product details and sizing information to ensure you are selecting the right items.

How will I know if order is placed successfully?

After successfully placing your order, you will receive an order confirmation email containing all the details of your purchase, including the order number and items ordered. If you do not receive this email, please check your spam folder or contact our customer support team for assistance.

How do I check the status of my order?

To check the status of your order, simply log in to your account on our website and navigate to the "My Orders" section. There, you will be able to view the status of your order, including whether it has been processed, shipped, or delivered. You can also track your order using the tracking number provided in the shipping confirmation email.

Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it, as long as it has not been processed or shipped yet. To cancel your order, please contact our customer support team with your order number and request cancellation. If your order has already been processed or shipped, you may need to wait until you receive it and initiate a return or exchange.